Ryleigh Wilmott
Whitehall ,PA
Summary
Proven to excel in fast-paced environments, I leveraged exceptional customer service and strong work ethic at Cracker Barrel Old Country Store to enhance dining experiences. Skilled in safe food handling and guest engagement, I significantly contributed to efficient team collaboration and maintaining high cleanliness standards, ensuring customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs, along with greeting tables within 1 minute of seating.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Philly Pretzel Factory
02.2019 - 02.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed approximately 20 incoming calls per day from customers, while preparing approximately 30 orders for customers to pick up.
Education
Bachelor of Arts - Criminology
Hofstra University
Hempstead, NY05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- Table Bussing
- Dining area maintenance
- Guest Engagement
Languages
Spanish
Elementary
Timeline
Server
Cracker Barrell Old Country Store
04.2022 - Current
Cashier
Philly Pretzel Factory
02.2019 - 02.2022
Bachelor of Arts - Criminology
Hofstra University
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