Rylie Breanne Roark
Allegro Living
Plant City,FL
1
Certification
5
years of professional experience
Motivated and results-driven management professional with experience in healthcare administration, team leadership, customer relations, scheduling, and operational support. Currently serving in a management role at Alto Walden Woods, with a strong track record of building positive relationships with residents, families, staff, and clients within the last 2 years. Skilled in communication, employee training, problem-solving, organization, and coordinating day-to-day operations. Known for creating positive experiences, understanding customer needs, and building trust through professional and compassionate communication. Eager to leverage strong leadership and relationship-building skills in a Sales Director role. I have experience in guiding families through important life changing decisions and moving loved ones in the community.
Work History
Community Office Manager
6 Months- Coordinated office operations to enhance efficiency and support team objectives.
- Managed vendor relationships, ensuring timely delivery of supplies and services.
- Implemented office procedures that streamlined workflow and improved communication.
- Developed and maintained filing systems for accurate record-keeping and easy retrieval.
- Trained new staff on organizational policies and office management tools.
- Oversaw scheduling for meetings, appointments, and travel arrangements to optimize time management.
- Evaluated current processes, recommending improvements to increase productivity across departments.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Medicine Technician
10 Months- Documented patient records accurately, maintaining confidentiality and adherence to regulations.
- Trained new staff on operational procedures and safety protocols for medical equipment usage.
- Monitored inventory levels of medical supplies, facilitating timely reordering to prevent shortages.
- Responded promptly to emergency situations, providing critical support during patient interventions.
- Increased patient satisfaction by providing clear medication instructions and addressing any concerns or questions promptly.
- Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
- Improved patient care by accurately preparing and dispensing medications in a timely manner.
- Monitored medication storage area to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Care Giver
6 Months- Assisted residents with daily living activities to promote independence and comfort.
- Maintained cleanliness and organization in resident living spaces to ensure a safe environment.
- Communicated effectively with healthcare professionals to coordinate care plans and address needs.
- Supported mobility and transportation for residents to enhance engagement in community activities.
- Monitored residents' health conditions, reporting changes promptly to nursing staff for timely intervention.
- Documented care provided and observed changes in behavior or health to maintain accurate records.
- Adapted quickly to varying resident needs, demonstrating flexibility in caregiving approaches and methods.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
1 Year 4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Trained new staff on cash handling procedures and customer service standards.
- Monitored inventory levels at the register, facilitating timely restocking of merchandise.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Billing
Scheduling and calendar management
Administrative support
Payroll processing
Credit and collections
Mail handling
Scheduling
Staff management
Human resources
Staff hiring
Team supervision
Team bonding
Vendor engagement
Teamwork and collaboration
Team leadership
Phone and email etiquette
Certification
- CMT - Certified Medication Technician
- BLS certification
- CPR certification
Timeline
Community Office Manager
Allegro Living
02.2026 - CurrentRead More
Medicine Technician
SRI Management
03.2025 - 01.2026Read More
Care Giver
SRI Management
07.2024 - 01.2025Read More
Cashier
Flying J Travel Center
06.2021 - 10.2022Read More
Plant City Highschool
High School Diploma
Read More