Ryliegh Houghton
West Jordan,UT
Summary
Dynamic professional with expertise in customer service and staff training. Proven track record in managing daily operations and optimizing cash handling. Implemented effective sales strategies that enhanced store performance and fostered customer loyalty.
Overview
5
5
years of professional experience
Work History
Store Manager
Color Me Mine
West Jordan, Utah
01.2025 - 02.2026
- Oversaw daily operations to ensure smooth store functionality.
- Managed staff schedules and delegated tasks effectively.
- Trained new employees on store procedures and customer service standards.
- Handled customer inquiries and resolved issues promptly.
- Developed promotional displays to enhance product visibility.
- Maintained inventory levels and ordered supplies as needed.
- Conducted regular team meetings to discuss performance and goals.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Crew member
Mister Car Wash
Riverton, Utah
03.2024 - 03.2025
- Assisted customers with service selection and provided product recommendations.
- Maintained cleanliness of work areas and equipment for safety compliance.
- Collaborated with team members to streamline service efficiency during peak hours.
- Followed safety protocols to minimize hazards in the workplace environment.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew Team Member
Einsteins Bros Bagels
West Jordan, Utah
11.2023 - 03.2024
- Assisted customers with menu selections and processed orders efficiently.
- Operated coffee and beverage equipment to ensure quality drinks for customers.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels and reported shortages to management promptly.
- Provided friendly customer service, enhancing overall dining experiences for guests.
- Operated cash register accurately and efficiently.
- Collaborated with other crew members to complete tasks quickly and efficiently.
Senior Associate
Rue 21
West Jordan, Utah
01.2021 - 11.2023
- Managed store operations and ensured adherence to company policies.
- Trained and mentored new associates on sales techniques and customer service.
- Assisted in visual merchandising to enhance store presentation and appeal.
- Resolved customer inquiries and complaints efficiently to maintain satisfaction.
- Collaborated with team members to organize promotional events and sales initiatives.
- Analyzed sales trends to identify opportunities for improvement in performance.
- Implemented operational procedures to streamline daily tasks and enhance productivity.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
GED -
West Jordan High
West Jordan, UT06-2019
Skills
- Inventory oversight
- Visual displays
- Cash management
- Team development
- Sales evaluation
- Customer relations
Timeline
Store Manager
Color Me Mine
01.2025 - 02.2026
Crew member
Mister Car Wash
03.2024 - 03.2025
Crew Team Member
Einsteins Bros Bagels
11.2023 - 03.2024
Senior Associate
Rue 21
01.2021 - 11.2023
GED -
West Jordan High