Saadiya Murrell
Philadelphia,PA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Jeni's Icecream
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Social Media Manager
Shanpaulo
03.2023 - 09.2023
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Sales Associate
ThirdLove
01.2023 - 05.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Windsor Fashions
05.2022 - 11.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Express Clothing
12.2021 - 05.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Lead
Five Below
05.2021 - 09.2021
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Team Member
Scoop Deville Ice Cream Parlour
02.2020 - 04.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor of Arts -
Southern University At New Orleans
New Orleans, LA06.2027
Skills
- Client Account Management
- Upselling
- Inventory Control
- Customer Needs Assessment
- Product Sales
- Payment Processing
- Sales Development
- Money Handling
- Dispute Mediation
- Problem-Solving Skills
- Point of Sale Operation
- Multi-Tasking Strength
- Time Management
- Merchandising Understanding
Timeline
Sales Associate
Jeni's Icecream
11.2023 - Current
Social Media Manager
Shanpaulo
03.2023 - 09.2023
Sales Associate
ThirdLove
01.2023 - 05.2023
Sales Associate
Windsor Fashions
05.2022 - 11.2022
Sales Associate
Express Clothing
12.2021 - 05.2022
Sales Lead
Five Below
05.2021 - 09.2021
Team Member
Scoop Deville Ice Cream Parlour
02.2020 - 04.2021
Bachelor of Arts -
Southern University At New Orleans
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