Hospitality professional specializing in customer satisfaction and loyalty. Demonstrated ability to exceed customer expectations and manage conflicts effectively. Skilled in front-of-house operations, banquet service, and culinary preparation, ensuring seamless guest experiences in fast-paced environments.
Certification Hotel Industry Analytics (CHIA), Costar Group SHARE Center, 2024
ServSafe Food handler, ServSafe Certified Alcohol, Business, and Food Protection Services 2023
Seller training certification, Texas Alcoholic Beverage Commission 2023
AIA/Steris student Design charrette, Health Care Design Conference + Expo, 2023
GRE/ Education Testing Service: 333.5