Sabine Medina
Rio Rico,AZ
Summary
Detail-oriented Medical Receptionist proficient in EMR/EHR systems and customer service. Adept at managing appointments and maintaining patient confidentiality under HIPAA guidelines.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Mariposa Community Health Center
Rio Rico, Arizona
03.2025 - Current
- Managed appointment scheduling using electronic health record systems
- Ensured patient confidentiality by strictly adhering to HIPAA guidelines, fostering trust and compliance within the practice
- Coordinated communication between medical staff and patients effectively
- Directed incoming calls to appropriate departments, ensuring efficient communication and timely resolution of inquiries
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Verified patient insurance information for accuracy and completeness
- Created referrals, assigned to specialist
- Executed medical coding and billing tasks with accuracy, facilitating timely reimbursement and minimizing billing discrepancies.
Front Desk Receptionist
Tubac Golf Resort & Spa
Tubac, Arizona
08.2024 - 02.2025
- Welcomed guests at lobby entrance, creating a positive first impression and enhancing guest experience
- Assisted guests with check-in and check-out procedures efficiently
- Provided information about resort services, amenities, and local attractions
- Managed incoming calls, efficiently directing callers to appropriate departments and documenting messages for timely follow-up
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner
- Processed payments accurately, ensuring customers received correct receipts and change to maintain financial accuracy
Sales Associate
Dillard's
Tucson, Arizona
07.2023 - 05.2024
- Assisted customers in selecting merchandise and provided product information
- Assisted customers in locating products, providing knowledgeable answers and tailored advice
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction and loyalty
- Coordinated with team members to execute promotional events and displays that engaged customers
- Monitored inventory levels and reported discrepancies to management regularly
Education
Certificate - Medical Administrative Assistant
Carrington College
Sacramento, CA12-2024
High School Diploma -
Rio Rico High School
Rio Rico, AZ05-2020
Skills
- EMR / EHR
- CPR certified
- 30 wpm typing
- Telephone etiquette
- Multitasking Abilities
- Problem solving
- Bilingual
Timeline
Medical Receptionist
Mariposa Community Health Center
03.2025 - Current
Front Desk Receptionist
Tubac Golf Resort & Spa
08.2024 - 02.2025
Sales Associate
Dillard's
07.2023 - 05.2024
Certificate - Medical Administrative Assistant
Carrington College
High School Diploma -
Rio Rico High School