Sabine Lerouge
Deer Park,NY
Summary
Dedicated front desk receptionist with strong customer service, effective communication, and attention to detail. Committed to enhancing guest experiences and ensuring health and safety compliance.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Hilton Garden Inn Hotel
Huntington, New York
06.2024 - Current
- Greeted guests warmly and provided excellent customer service at the front desk.
- Managed check-in and check-out processes efficiently for hotel guests.
- Handled phone inquiries and resolved guest issues promptly and courteously.
- Maintained accurate guest records using hotel management software.
- Coordinated reservations and assisted with special requests for guests.
Server
Ole Restaurant & Lounge
Stone Mountain, Georgia
06.2019 - 03.2024
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained clean and organized dining areas throughout the shift.
- Collaborated with kitchen staff to ensure timely food delivery.
- Ensured compliance with health and safety regulations in food service operations.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Associate of Science -
Briarcliffe College
NY05-2012
Skills
- Customer service
- Effective communication
- Health and safety compliance
- Attention to detail
- Hospitality services
- Food handling
- Food safety practices
- Dining customer service
- Hospitality and accommodation
Timeline
Front Desk Receptionist
Hilton Garden Inn Hotel
06.2024 - Current
Server
Ole Restaurant & Lounge
06.2019 - 03.2024
Associate of Science -
Briarcliffe College