Communicated effectively with staff, healthcare workers, patients, and vendors to maintain relationships while complying with HIPPA and OSHA regulations.
Managed and experienced with Office Ally EMR/EHR system.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Babysitter
Self-employed
03.2019 - Current
Communicated positively with children and guardians.
Engaged in interactive games and puzzles to enhance children's learning.
Bathed, dressed, meal assistance, and helped with teeth brushing as part of bedtime preparation.
Retail Sales Associate
Cabela's
06.2021 - 12.2022
Greeted customers and helped with product questions, selections, and purchases to increase customer satisfaction.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Developed professional relationships with customers to increase loyalty, retention and rapport to join our rewards program.
Operations Manager
First Choice Haircuts
07.2018 - 03.2021
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Analyzed and reported on key performance metrics to senior management.
Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Nursing
Reinhardt University
Jasper, GA
12.2023
Certificate - Healthcare Science
Chattahoochee Technical College
Acworth, GA
07.2021
Skills
Patient-Focused Care
Medical Office Administration
Customer Service
EMR / EHR
Medical Billing and Coding
Additional Information
Piedmont Cartersville Medical Center Aug 2023-Nov 2023
Specialty: Med-Surg Acute Care
Unit: Progressive Care Unit - Cardiac Step Down
Highland Rivers Residential Sept 2023- Oct 2023
Specialty: Mental Health
Devereux Advanced Behavioral Health Aug 2023- Sept 2023
Specialty: Mental Health
Piedmont Mountainside Hospital Feb 2023- Aug 2023
Specialty: Med-Surg
Affiliations
UNICEF from Aug 2021- Sept 2022
Maintain relationships and sales during fundraising opportunities to raise money for disaster and humanitarian events.
Trained new volunteers to improve communication, persuasion, influencing, selling, and negotiation skills.
Involved with marketing and holding administrative meetings to enhance our team.
Certification
Basic Life Support for Healthcare Providers (BLS) with American Heart Association expires Nov 2024
Bloodborne Pathogens in the Healthcare Setting with OSHAcademy Safety and Health Training
HIPAA Privacy Training with OSHAcademy Safety and Health Training
Healthcare Science Certificate with Chattahoochee Technical College
Black Belt in Taekwondo Martial Arts with Bowen's Tiger Rock
Medical Transportation Driver at Datta Endoscopic Back Surgery And Pain CenterMedical Transportation Driver at Datta Endoscopic Back Surgery And Pain Center