Sabrina Castillo
Grandview,WA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Medical Assistant
Astria Sunnyside Hospital
Sunnyside, Washington
10.2023 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient records and updated information in electronic health systems.
- Scheduled appointments and coordinated patient follow-up care efficiently.
- Prepared patients for exams by taking vital signs and medical histories.
- Educated patients on treatment plans and medication instructions clearly.
- Maintained cleanliness and organization of medical equipment and supplies.
- Communicated effectively with patients to address concerns and provide assistance.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
Cashier
Taco Bell
Sunnyside, Washington
05.2019 - 03.2020
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service consistently.
Education
Certified Medical Assistant (CMA) - Medical Assistant Training
Charter College
Yakima, WA 01.2023 - 10.2023
Associate of Arts - Nursing
Yakima Valley Community College
Grandview, WA 09.2018 - 12.2022
Mabton Jr Sr High School
Mabton, WASkills
- Patient scheduling
- Electronic health records
- Vital signs measurement
- Injection administration
- HIPAA compliance
- Medical terminology
- Laboratory specimen collection
- Time management
- Effective communication
- Team collaboration
- Conflict resolution
- Phlebotomy
- Compassionate
- Certified in basic life support (BLS)
Timeline
Medical Assistant
Astria Sunnyside Hospital
10.2023 - Current
Certified Medical Assistant (CMA) - Medical Assistant Training
Charter College
01.2023 - 10.2023
Cashier
Taco Bell
05.2019 - 03.2020
Associate of Arts - Nursing
Yakima Valley Community College
09.2018 - 12.2022
Mabton Jr Sr High School