Sabrina Colvard
2081 Rogers Lake Road Lithonia,,Georgia
Summary
Accomplished Key Manager with a proven track record at Big Lots, enhancing financial efficiency and leading teams to exceed company standards. Expert in cash handling and reconciliation, coupled with exceptional team-building abilities, ensured high-level customer service across roles. Achieved significant improvements in employee training and customer satisfaction metrics.
Overview
8
8
years of professional experience
Work History
Key Manager
Big Lots
06.2024 - 10.2024
• Plan, lead, direct, and employ all financial resources
• Utilize company reports and tools
• Lead all store processes in accordance with company standards
Assistant Manager
Dollar General Store
11.2022 - 12.2023
• Train and supervise employees
• Ensure employees provide high-level customer service
• Handle customer complaints
Cashier
Family Dollar
04.2019 - 11.2022
• Manage customer transactions at the cash register
• Collect cash and credit transactions
• Help customers redeem food stamps, coupons, issue receipts, refunds, or tickets
Cashier
Goodwill Thrift Store & Donation Center
10.2016 - 04.2019
• Greet customers in a courteous manner
• Ring up sales, make change, and accept payment
• Operate the cash register and balance the drawer at the end of the shift
Education
Diploma - Child Development
Maynard Holbrook Jackson High School
Atlanta, GA 06.2004
Skills
- Cash Handling and Reconciliation
- Team building
- Customer Service Management
- Effective Communication
- Team Building and Motivation
Timeline
Key Manager
Big Lots
06.2024 - 10.2024
Assistant Manager
Dollar General Store
11.2022 - 12.2023
Cashier
Family Dollar
04.2019 - 11.2022
Cashier
Goodwill Thrift Store & Donation Center
10.2016 - 04.2019
Diploma - Child Development
Maynard Holbrook Jackson High School