Sabrina Contreras
Summary
I am highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction. I'm a fast learner, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. I'm a reliable employee who focuses on getting the job done effectively.
Overview
7
7
years of professional experience
Work History
Server
Buffalo Wild Wings
01.2018 - 01.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Improved dining experience by providing prompt, attentive service to guests.
Sales Associate
Victoria Secret
02.2020 - 01.2023
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Server/Bartender
Sundial Beach Resort & Spa
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Palm Acres High School
Lehigh Acres, FLSkills
- Strong work ethic
- Exceptional customer service
- Organization skills
- Time management
- Verbal and written communication
- Active listening
- Problem resolution
Timeline
Server/Bartender
Sundial Beach Resort & Spa
03.2023 - Current
Sales Associate
Victoria Secret
02.2020 - 01.2023
Server
Buffalo Wild Wings
01.2018 - 01.2020
High School Diploma -
Palm Acres High School
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