Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Hi, I’m
Sabrina Dash
Columbia,SC
Summary
Skills
- Interpersonal Communication
- Multitasking Abilities
- Teamwork and Collaboration
- Critical Thinking
- Complaint resolution
- Claims
- Data integrity
- Equipment care
Work History
Sedgwick Claims ManagementDubuque, IA
Care Team Representative
2020.11 - Current (4 education.years_Label & 9 education.months_Label)
Job overview
- Worked productively in fast-moving work environment to process large volumes of claims.
- Updated claims system to track claim status and provide relevant information to other department.
- Generated, posted and attached information to claim files.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
United Cerebral Palsy Of South CarolinaWest Columbia, SC
Community Living Coach
09.2009 - 02.2021
Job overview
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Overview
14
years of professional experience
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