Sabrina Espino

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Checked in guest , checking their IDs, and made keys for guest.
• Replied to any emails , and helped train other employees
• Collected room deposits, fees, and payments.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

• Trained new employees on company policies, procedures, and job responsibilities.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Tracked receipts, employee hours, and inventory movements.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
• Placed any inventory orders that needed to be done

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