Sabrina Fontanez
Miami
Summary
Dynamic and dedicated professional with proven expertise in customer service and cash handling at 3 Natives. Recognized for enhancing customer experiences through effective communication and issue resolution. Committed to teamwork and maintaining high standards, consistently ensuring customer satisfaction during peak hours. Adaptable and proactive in a fast-paced retail environment.
Overview
3
3
years of professional experience
Work History
Cashier
3 Natives
05.2023 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers through consistent reconciliation practices.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed inventory by restocking merchandise and organizing displays effectively.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Adapted quickly to changes in menu offerings and pricing updates.
- Provided support during peak hours, ensuring timely service and customer satisfaction.
- Resolved customer complaints professionally, contributing to positive store reputation.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Participated in ongoing training opportunities, staying current on industry trends and best practices in food service operations.
- Secured necessary permits or licenses required for specific event aspects such as food service, alcohol sales, or live performances.
Education
Bachelor of Science - Crime Science
Florida International University
Miami, FLHigh School Diploma - Criminal Justice
Treasure Coast High School
Port Saint Lucie, FL05.2023
Associate of Arts - Criminal Justice
Indian River State College
Ft. Pierce, FL05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Customer service excellence
- Cash handling and management
- Written and verbal communication
- Professionalism and courtesy
- Cash register systems
- Product restocking
- Issue resolution
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Cashier
3 Natives
05.2023 - 12.2025
Bachelor of Science - Crime Science
Florida International University
High School Diploma - Criminal Justice
Treasure Coast High School
Associate of Arts - Criminal Justice
Indian River State College