Proactive professional with a solid background in dispatch and team leadership. Known for attention to detail and decision-making skills, driving operational improvements and fostering teamwork to achieve company objectives.
Overview
4
4
years of professional experience
Work History
Dispatcher
Motogistics Logistics Inc
10.2024 - Current
Coordinated daily dispatch operations to optimize delivery schedules and routes.
Communicated effectively with drivers to ensure timely pickups and deliveries.
Monitored shipment progress using logistics management software for real-time updates.
Resolved customer inquiries regarding shipment status and delivery issues efficiently.
Team Lead
Walmart
06.2022 - 09.2024
Led team in daily operations, ensuring adherence to company policies and procedures.
Trained and mentored new associates on best practices and operational standards.
Implemented process improvements to enhance workflow efficiency and productivity.
Collaborated with cross-functional teams to resolve issues and optimize store performance.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.