Sabrina Frank
Henderson
Summary
Customer-focused hospitality and retail worker with hands-on experience in fast-paced restaurant and retail environments. Experience in POS and OpenTable systems, seating and event coordination, bussing, meal preparation, and retail sales. Dependable team player who delivers efficient, friendly service to build guest loyalty and support smooth operations during peak periods.
Overview
3
3
years of professional experience
Work History
Hostess
Guiseppe's
Henderson, NV
09.2025 - Current
- Manage reservations, seating, and the waitlist using reservation systems; prioritize table assignments to minimize guest wait times.
- Process orders and payments using POS, prepare and package takeout orders accurately, and assist servers with food and beverage delivery during peak periods.
- Maintain cleanliness of dining areas and restrooms, sanitize menus, and handle phone inquiries and special requests while delivering friendly guest service.
Event Staff Member
Downtown Las Vegas Events Center
Las Vegas, NV
02.2024 - 12.2025
- Verified IDs, wristbanded guests, and scanned tickets to ensure compliance with venue policies and age-restricted events.
- Assisted with event setup and teardown, including staging and equipment, to support timely operations.
- Managed entry flow and coordinated with security and supervisors to resolve issues and maintain guest safety.
- Provided customer service during events by answering questions and directing guests to amenities.
Hostess
Twin Peaks
Las Vegas, NV
07.2024 - 09.2025
- Seated guests and managed the host stand to maintain an efficient dining flow.
- Prepared and packaged to-go orders and expedited food and drinks to support servers during busy shifts.
- Cleared and reset tables, maintained restroom cleanliness, and assisted with bussing to uphold health and appearance standards.
- Answered phone inquiries, assisted with reservations, and delivered friendly guest service.
Hostess
Sgrizzi
Las Vegas, NV
04.2024 - 06.2024
- Managed reservations using OpenTable and coordinated seating to balance server sections, optimizing flow and reducing guest wait times.
- Greeted guests warmly, maintained the wait list, and provided accurate wait-time estimates to improve overall guest satisfaction.
- Assisted with bussing and table resets during peak service to support fast table turnover and maintain dining-room standards.
- Prepared coffee beverages on the espresso machine and supported servers with drink delivery when needed.
Store Associate
TJ Maxx
Wisconsin Dells, WI
08.2023 - 12.2023
- Operated POS to process purchases, returns, and exchanges accurately and efficiently.
- Maintained organized sales floor and stockroom, replenishing merchandise and executing visual merchandising standards.
- Delivered friendly, solution-focused customer service by assisting with product selection and resolving inquiries to support positive shopping experiences.
Education
High School Diploma -
Connections Academy
Appleton, WI06.2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Greeting guests
Timeline
Hostess
Guiseppe's
09.2025 - Current
Hostess
Twin Peaks
07.2024 - 09.2025
Hostess
Sgrizzi
04.2024 - 06.2024
Event Staff Member
Downtown Las Vegas Events Center
02.2024 - 12.2025
Store Associate
TJ Maxx
08.2023 - 12.2023
High School Diploma -
Connections Academy