Sabrina Lara
Arlington
Summary
Versatile professional with a background in customer service and front desk operations. Recognized for strong teamwork and collaboration, ready to leverage expertise to enhance organizational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Adidas
01.2022 - 05.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Front Desk Receptionist
2020iCareiWear Eye Clinic
02.2018 - 01.2019
- Maintained organized front desk operations, ensuring a welcoming environment for patients.
- Processed insurance verifications and collected payments accurately during patient visits.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Educated patients on eye health, preventive care, and proper contact lens usage.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
Front Desk Associate
Eye Clinic Vision City
01.2017 - 09.2017
- Managed patient check-in and scheduling, ensuring seamless operations and minimal wait times.
- Answered phone inquiries and provided information on services, enhancing patient communication.
- Maintained accurate patient records using electronic health record software for improved data management.
- Collaborated with healthcare providers to coordinate patient care and optimize appointment flow.
- Trained new front desk staff on operational procedures, improving team efficiency and service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Implemented process improvements to reduce appointment scheduling errors, enhancing overall accuracy.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
Pawn Broker
First Cash Pawn
09.2016 - 03.2017
- Evaluated customer items for value and authenticity to determine loan amounts.
- Conducted transactions accurately, ensuring compliance with state regulations and company policies.
- Maintained organized inventory records using point-of-sale systems for efficient tracking.
- Assisted customers in understanding pawn processes and options available for loans or sales.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
Sales Associate
Tommy Bahama Outlet
09.2014 - 12.2016
- Assisted in maintaining store presentation standards, ensuring merchandise was organized and visually appealing.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Contributed to inventory management through accurate stock counts and timely restocking efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Bartender
Lone Star Park
05.2016 - 08.2016
- Prepared and served beverages in a high-volume environment, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Collaborated with team members to manage inventory and restock supplies efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
South Grand Prairie
Grand Prairie, TXSkills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Relationship building
- Stocking and receiving
Timeline
Sales Associate
Adidas
01.2022 - 05.2022
Front Desk Receptionist
2020iCareiWear Eye Clinic
02.2018 - 01.2019
Front Desk Associate
Eye Clinic Vision City
01.2017 - 09.2017
Pawn Broker
First Cash Pawn
09.2016 - 03.2017
Bartender
Lone Star Park
05.2016 - 08.2016
Sales Associate
Tommy Bahama Outlet
09.2014 - 12.2016
High School Diploma -
South Grand Prairie