Sabrina Le
Westminster,CA
Summary
Experienced in creating and managing team and guest-focused strategies and goals; delivering results through my team. Demonstrates a commitment to creating a diverse and inclusive work environment and culture. Strong influence and routines with a Masters's Degree focused in Leadership and Human Resource Development from Louisiana State University.
Overview
8
8
years of professional experience
Work History
Executive Team Lead Service and Engagement
Target
Tustin
2022.08 - Current
- I effectively led one of the largest teams in the store, consisting of 5 supervisors and over 60 team members.
- Planned and executed strategies to maintain top metrics in the district for the store and department.
- We have successfully integrated foundational guest service principles to nurture a team culture that is centered around providing exceptional customer experiences. Prioritizes customer satisfaction.
- Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals.
Human Resource Expert
Target
Westminster, California
2021.03 - 2022.08
- Diligently reviewed new hire paperwork to ensure proper completion of forms and inclusion of necessary supporting documentation
- Collaborated with hiring managers to establish candidate criteria and successfully executed strategic recruitment plans.
- Managed orientation sessions, job skills training, and employee development programs.
Barista
Starbucks
Huntington Beach, California
2016.09 - 2021.03
- Achieve high levels of guest satisfaction through the delivery of the Starbucks Experience
- Established strong customer relationships to drive long-term sales.
- Trained store baristas in various skills.
Education
Master of Science - Leadership And Human Resource Development
Louisiana State University, Baton Rouge
Baton Rouge, LA2024-07
Bachelor of Arts (B.A.) - Human Communication -
California State University, Fullerton
Fullerton, CALIFORNIA06.2021
Skills
- Growth planning
- Project Management
- Strategy Development
- Talent management
- Workflow Optimization
- Cross-functional team leadership
Timeline
Executive Team Lead Service and Engagement
Target
2022.08 - Current
Human Resource Expert
Target
2021.03 - 2022.08
Barista
Starbucks
2016.09 - 2021.03
Master of Science - Leadership And Human Resource Development
Louisiana State University, Baton Rouge
Bachelor of Arts (B.A.) - Human Communication -
California State University, Fullerton