Sabrina Limon
Blend Litigation
SANANTONIO
8
years of professional experience
Customer Service Professional with a strong background in managing patient health records. Improved record-keeping processes through diligent documentation practices and a commitment to overcoming challenges. Focused on delivering exceptional service and enhancing operational efficiency.
Work History
Medical Records Specialist
2 Years 2 Months- Managed medical record requests, intake, and retrieval for litigation files.
- Kept accurate log of requests for medical information and records.
- Coordinated provider follow-ups to resolve missing documentation and delays.
- Organized confidential files using case management and document tracking systems.
- Maintained compliance with HIPAA regulations
- Tracked deadlines for records production, subpoenas, and client requests.
Server/ Bartender
2 Years 6 Months- Serve food and beverages promptly with focused attention to my customers’ needs.
- Practiced communication skills to kitchen and floor staff to deliver customer meals in a timely manner.
- Arranged and prepared tables for guests to offer memorable experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Delivered attentive table and bar service while maintaining fast-paced guest satisfaction.
Customer Service Representative
1 Year 6 Months- Achieved high satisfaction rating through proactive one call resolutions of customer issues.
- Processed account updates, billing questions, and service requests with accuracy
- Documented call details accurately in CRM systems to support seamless case follow-up.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Learned and maintained in-depth understanding of product information
Sales Representative
1 Year 7 Months- Developed customer relationships to boost sales performance.
- Trained new sales representatives to enhance team capabilities.
- Managed customer accounts to ensure timely payment authorizations.
- Trained new sales representatives.
Sales Consultant
1 Year 1 Month- Prepared analyses of customer electrical usage, demonstrating financial return on investment from new systems.
- Generate an overall custom kilowatt system for each customer’s needs.
- Created sales and marketing tools, growing clientele and holding good quality sales leads.
- Proposed commercial sustainability practices and solar installations, reducing energy costs and enhancing environmental impact.
- Created sales and marketing tools, growing clientele and holding good quality sales leads.
- Produced quotes, proposals, and contracts during the sales process.
Education
High School Diploma
Skills
Medical records filing
Payment processing
Quality assurance
Payment collection
Records management
Multitasking
Multitasking
Event coordination
Financial documentation
Procedure training
Interests
Talking- learning new things and being hands on
Reading and writing
Computer skills
Timeline
Medical Records Specialist
Blend Litigation
08.2024 - CurrentRead More
Server/ Bartender
Pappasitos Cantina
02.2022 - 08.2024Read More
Customer Service Representative
Alorica Call Center
02.2020 - 08.2021Read More
Sales Consultant
Value Solar
11.2018 - 12.2019Read More
Sales Representative
Vivint Smart Homes
06.2018 - 01.2020Read More
John Marshall High School
High School Diploma
Read More