Sabrina Melgar
Elmwood Park,NJ
Summary
Healthcare Administrative Professional with 10+ years of experience in medical and dental office operations, patient registration, insurance verification, customer service, and healthcare administration. Experienced with Revenue, PowerChart, Soarian, HMO, Medicare, Medicaid, scheduling, and EMR systems. Bilingual in English and Spanish.
Overview
16
16
years of professional experience
Work History
Patient Account Representative
St. Joseph's Health Outpatient Clinic
Paterson, NJ
12.2024 - Current
- Registered and checked in 50+ patients daily, ensuring smooth patient flow.
- Verify HMO, Medicare and Medicaid insurance.
- Assist patients with billing and account questions.
- Utilized Revenue, PowerChart, and Soarian systems for patient management.
- Assisted patients with billing and account inquiries, resolving issues to enhance satisfaction.
- Provided support in Adult Primary Care and Pediatrics, adapting to diverse patient needs.
Dental Assistant
Verona Dental Group & Wallington Family Dental
01.2022 - 12.2024
- Chairside assisting, X-rays, sterilization.
- Assisted chairside during procedures, performed X-rays, and ensured proper sterilization of instruments.
- Verified insurance, scheduled appointments, managed patient records, and processed payments.
- Gained experience in multiple positions between 2012 and 2014.
Medical Assistant
High Mountain Health
Nj
10.2016 - 03.2020
- Assisted providers by recording vitals and preparing exam rooms.
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Assisted in taking vital signs and recording patient information accurately for medical records.
- Collaborated with healthcare providers to ensure seamless communication and continuity of care.
Front Desk Receptionist
Angela Family Care
01.2011 - 01.2012
- Managed phone inquiries, scheduled appointments, welcomed patients, maintained accurate records.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled patient appointments, ensuring optimal use of time and resources.
- Maintained accurate patient records and confidential information within electronic health record systems.
Education
Medical Assistant Program Graduate -
American Institute
Clifton, NJ01.2015
Skills
- Patient Registration
- Insurance Verification
- Billing
- Scheduling
- EMR/EHR Cycle Support
- Revenue
- PowerChart
- Soarian
- HIPAA
- Revenue
- Patient Support
- Multilingual Communication
( Spanish & English )
Timeline
Patient Account Representative
St. Joseph's Health Outpatient Clinic
12.2024 - Current
Dental Assistant
Verona Dental Group & Wallington Family Dental
01.2022 - 12.2024
Medical Assistant
High Mountain Health
10.2016 - 03.2020
Front Desk Receptionist
Angela Family Care
01.2011 - 01.2012
Medical Assistant Program Graduate -
American Institute