Sabrina Prashad
Orlando,FL
Summary
To obtain a position in the medical administration field. Authorized to work in the US for any employer
Overview
15
15
years of professional experience
Work History
Surgery Scheduling Coordinator
Orlando Health Heart Institute
Clermont, FL
01.2017 - Current
- Include: checking in/out patients, scheduling appointments, overall providing excellent patient care.
- Coordinated with facilities to set up surgeries for [Number] [Surgeon type].
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for physician medical facility, scheduling appointments and handling patient inquiries.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
MEDICAL RECEPTIONIST/OFFICE MANAGER
FLORIDA EYE CLINIC
01.2011 - 11.2016
- Responsibilities include: checking in/out patients, scheduling appointments, collecting copays, verifying insurances, obtaining referrals for office visits, managing 20+ employees, setting up office meetings/ lunch meetings etc.
MEDICAL RECEPTIONIST
ADVENTIST CARE CENTER
03.2010 - 04.2014
- Responsibilities include: organizing files, directing family members to patients' rooms, delivering mails etc.
Education
BACHELORS - HEALTH SERVICE ADMINISTRATION in HEALTH SERVICE ADMINISTRATION
UNIVERSITY OF CENTRAL FLORIDA
Skills
- Administrative Tasks
- Critical Thinking
- Customer Service
- Advising Patents
- Detail-Oriented
- Organization and Time Management
- Appointment Scheduling
- Patient Health Information Access
- Patient Referral
- Collaboration and Teamwork
- Referral Verification
- Patient Billing
- Computer Proficiency
- Patient Eligibility Requirements
- HIPAA Compliance
- Staff Leadership
- Payment Scheduling and Collection
- Data Entry
- Office Management
- Outpatient Procedures
- Medical Records Verification
- Insurance Authorizations
- Office Coordination
Timeline
Surgery Scheduling Coordinator
Orlando Health Heart Institute
01.2017 - Current
MEDICAL RECEPTIONIST/OFFICE MANAGER
FLORIDA EYE CLINIC
01.2011 - 11.2016
MEDICAL RECEPTIONIST
ADVENTIST CARE CENTER
03.2010 - 04.2014
BACHELORS - HEALTH SERVICE ADMINISTRATION in HEALTH SERVICE ADMINISTRATION
UNIVERSITY OF CENTRAL FLORIDA