Sabrina Pruitt
Roxboro,NC
Summary
Polished and professional team member; skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty. Hardworking sewing professional proficient in producing, labeling and finishing items in fast-paced environments with challenging objectives. Skilled at running, tending and fixing machines to maintain efficient production. Looking for a new position with room for advancement. Detail-oriented Shipping professional skilled in coordinating shipping and receiving duties using organizational and problem-solving abilities. Accustomed to successfully managing high-volume work with little oversight, including examining shipments and facilitating vendor resolutions. Excellent document management and deadline monitoring skills.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
9
9
years of professional experience
Work History
Sales Representative
Lowes Home Improvment
Durham, NC
07.2025 - Current
- Developed and maintained strong client relationships to drive repeat business and customer loyalty.
- Conducted market research to identify emerging trends and opportunities for product promotion.
- Collaborated with marketing team to design effective promotional materials and campaigns.
- Provided product training and support to new sales staff, enhancing overall team performance.
- Led quarterly sales meetings, sharing insights on performance metrics and strategic initiatives.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Member Representative
AAA Auto Club
Durham
07.2023 - 06.2025
- Managed sales of credit cards, memberships, and foreign currency while overseeing operations across two store locations. Immediately after completing my own training, I successfully trained four employees on booking cruises, hotels, and car rentals.
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintained a professional and friendly demeanor to create a welcoming experience for customers.
- Effectively handled complaints and escalations, finding prompt solutions to enhance customer loyalty.
- Processed membership applications and renewals accurately, ensuring compliance with company policies.
- Educated members on AAA products and services to enhance satisfaction and retention.
- Provided exceptional customer service, resolving member inquiries and issues efficiently.
- Collaborated with cross-functional teams to streamline operations and improve member experiences.
- Trained new staff on customer service protocols and operational procedures to maintain quality standards.
- Analyzed membership trends to identify opportunities for targeted marketing initiatives and growth strategies.
- Led initiatives to enhance service delivery processes, resulting in improved member feedback scores.
Account Representative Specialist
Carrot Top
Hillsborough, NC
10.2021 - 09.2022
- Caring and friendly customer service professional with experience in customer retail. Excited about working with other Representatives to improve the customer experience and increase retention through quick resolution. Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume. Actively maintained and updated customer accounts through Netsuite. Promptly handled an average of 80 customer inquiries and complaints per day with a 98% customer satisfaction rate.
- Managed customer accounts, ensuring accurate and timely service delivery.
- Collaborated with sales teams to develop tailored solutions for client needs.
Sewer, Shipping And Packing, Organizing Production
Armor Express/KDH
Eden, NC
09.2018 - 08.2020
- Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations. Monitored multiple databases to keep track of all company inventory. Obtained appropriate tooling and fixtures to revise setups on calibrated test strands. Comprehended and carried out routine or complex job specifications and requirements. Threaded sewing machines and changed needles while maintaining optimal safety procedures to prevent accidents and delays. Monitored machines during production runs to make adjustments and keep operations within desired tolerances.
- Attached accessory labels, tags and hardware to complete pieces. Promoted maximum efficiency by keeping work spaces clean and well-organized. Removed stitches from garments to be altered by using rippers or razor blades. Verified materials quality through documentation and signed paperwork. Organized product locations and coordinated movements between receiving, storage and shipping. Organized storage areas to maximize efficiency of materials movements and minimize labor required. Worked with other departments to resolve supply questions and quality concerns.
Shipping Coordinator
Tvilum
South Boston, VA
01.2021 - 05.2020
- Overall manager for Tvilum UPS. Working in AX computer system. Maintain accurate records of all orders from Fedex labels to UPS labels. Maintain records of late orders. Trained employees with the necessary skill levels and abilities to meet all clients needs and services. Using Excel computer software. Printing out UPS labels to ship pre packed furniture. Talking with customers from around the world. Parts- Working in a warehouse, lifting heavy furniture and packing the items in boxes to be shipped. Count inventory.
Stocker, XLC Proctor Gamble
Greensboro, NC
03.2017 - 08.2018
- Followed proper stock rotation procedures to minimize obsolescence and removed any out of date items from the sales floor. Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways. Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Packer, Freedom Beverage
Greensboro, NC
09.2016 - 02.2017
- Assembled and prepared cartons, crates and containers to protect materials during shipment. Operated hand trucks, pallet jacks and forklifts to move materials. Inspected incoming materials and outgoing shipments to maintain effective quality assurance standards, protecting both customer and company interests.
Education
High School Diploma -
Rockingham
Skills
- Cash drawer balancing
- Liquor regulations and compliance
- Payment processing
- Issue resolution
- Extensive fabric knowledge
- Strong market knowledge
- First patterns
- Gerber computer system
- Apparel styling techniques
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
Timeline
Sales Representative
Lowes Home Improvment
07.2025 - Current
Member Representative
AAA Auto Club
07.2023 - 06.2025
Account Representative Specialist
Carrot Top
10.2021 - 09.2022
Shipping Coordinator
Tvilum
01.2021 - 05.2020
Sewer, Shipping And Packing, Organizing Production
Armor Express/KDH
09.2018 - 08.2020
Stocker, XLC Proctor Gamble
03.2017 - 08.2018
Packer, Freedom Beverage
09.2016 - 02.2017
High School Diploma -
Rockingham