Sabrina Salinas
Knoxville,IL
Summary
Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 10 years in the medical industry. Trained in EPIC and will go the extra mile to complete tasks.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
OSF Galesburg Clinic
Galesburg, Illinois
07.2013 - 11.2020
- Coordinated patient scheduling, check-in, check-out.
- Used EPIC to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered phone calls and messages for 3 physicians in Neurology Office, scheduling appointments and handling patient inquiries.
- Initiated and completed prior authorizations for medical tests and medications
CNA
Galesburg Cottage Hospital
Galesburg, Illinois
05.2010 - 07.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Certificate - CNA
Carl Sandburg College
Galesburg, IL05.2010
High School Diploma -
Elmwood Park High School
8201 W. Fullerton Ave, Elm Wood Park IL 6070706.1999
Skills
- Cleaning and Sanitizing
- OSHA Compliance
- Specimen Collection
- Medical Recordkeeping
- Appointment Scheduling
- Healthcare Coding
- Organization and Time Management
- Phone and Email Etiquette
- Patient Relations
- Exam Room Preparation
- Medical Records Maintenance
- EMR Software
Timeline
Medical Office Assistant
OSF Galesburg Clinic
07.2013 - 11.2020
CNA
Galesburg Cottage Hospital
05.2010 - 07.2013
Certificate - CNA
Carl Sandburg College
High School Diploma -
Elmwood Park High School
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