Sabrina Sepeda
Corpus Christi
Summary
Dynamic leader with a proven track record at Lowes Home Improvement, adept in coaching and mentoring, and sales expertise. Elevated customer satisfaction through strategic leadership and quality control. Excelled in building relationships and exceeding sales targets, showcasing exceptional conflict resolution and performance improvement skills.
Overview
2025
2025
years of professional experience
Work History
Team Lead
Lowes Home Improvment
- Delivered project updates, maintaining transparency and managing expectations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Sales Specialist
Home Depot
04.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Drafted, finalized and submitted paperwork to complete sales.
Education
Rockport Fulton High School
Rockport Tx06.2019
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Relationship building
- Active listening
- Verbal and written communication
- Sales expertise
- Issue resolution
- Goal setting
Timeline
Sales Specialist
Home Depot
04.2023 - Current
Team Lead
Lowes Home Improvment
Rockport Fulton High School
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