Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
10
10
years of professional experience
Work History
Cashier
Carribean Creole Cafe
Salisbury, MD
09.2019 - 09.2022
Helped customers complete purchases.
Answered questions about the menu/meal options, and addressed customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Certified Nursing Assistant
Genesis SelectCare
Towson, MD
02.2016 - 07.2021
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Call Ceneter Representative
IKEA Call Center
White Marsh, MD
10.2017 - 12.2018
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Collaborated with shipping team to track shipments, verify orders and handle product returns.
Educated customers on company systems, form completion and access to services.
Assisted customers by answering questions and responding to inquiries.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.