Sabriyah King
Phila,PA
Summary
Dynamic support professional with a proven track record at Prevention Point Philadelphia, excelling in client assistance and resource management. Skilled in telephone assistance and supply inventory control, I foster positive relationships through effective communication and empathy, enhancing client satisfaction and operational efficiency. Committed to continuous improvement and team collaboration.
Overview
17
17
years of professional experience
Work History
Support Staff Member
Prevention Point Philadelphia
Philadelphia, PA
07.2024 - Current
- Assisted clients in accessing health and social services, enhancing overall support experience
- Managed inventory of supplies, maintaining organization and availability for program needs.
- Provided training to volunteers on best practices for client interaction and service delivery.
- Developed educational materials to inform clients about available resources and programs.
- Maintained accurate records of client interactions, contributing to data integrity and reporting processes.
- Collaborated with team members to identify areas for process improvement within service delivery frameworks.
- Participated in regular team meetings, sharing insights and feedback to enhance operational efficiency.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression.
- Keeping positive relationships with clients.
- Communicated with clients on behalf of staff to relay messages and information.
- Attended training sessions to stay updated on procedures and services.
- Enhance satisfaction by providing efficient and timely support to clients.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
- Collaborated with team members to complete projects on time and within budget constraints.
- Managed office supplies inventory, ensuring that necessary materials were always available for staff use.
Hairstylist
Made Magic Boutique
Philadelphia, PA
07.2019 - 09.2022
- Provided personalized hair consultations to determine client needs and preferences.
- Executed a variety of haircutting techniques tailored to individual styles and trends.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards.
- Recommended hair care products based on client hair types and desired outcomes.
- Assisted in training new staff on salon procedures and customer service best practices.
- Developed strong relationships with clients, enhancing repeat business through exceptional service.
- Utilized social media to promote services, increasing client engagement and brand visibility.
- Collaborated with team members to create innovative styling solutions for special events and occasions.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment.
Childcare Provider
Stepping Stones Daycare
Philadelphia, PA
02.2018 - 11.2019
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed age-appropriate lesson plans to promote cognitive and social development.
- Communicated effectively with parents regarding child progress and daily routines.
- Implemented behavioral management strategies to foster positive interactions among children.
- Organized educational games and activities that encouraged creativity and teamwork.
- Maintained cleanliness and organization of play areas, adhering to health standards.
- Collaborated with colleagues to create a nurturing environment that supports individual needs.
- Monitored children's health, reporting any concerns promptly to ensure well-being.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Security Guard
GardaWorld Security
Philadelphia, PA
09.2015 - 11.2016
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify and address potential security risks.
- Responded promptly to alarms, incidents, and emergency situations as required.
- Prepared thorough documentation of daily activities, incidents, and irregularities.
- Implemented access control measures to restrict unauthorized entry effectively.
- Collaborated with law enforcement during investigations as necessary.
- Provided exceptional customer service by addressing visitor inquiries professionally.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
Inventory Specialist
WIS International Inventory Service
Philadelphia, PA
11.2013 - 10.2014
- Managed inventory counts using handheld scanners to ensure data accuracy and integrity.
- Collaborated with team members to streamline inventory processes and enhance operational efficiency.
- Assisted in training new staff on inventory control systems and best practices for stock management.
- Conducted regular audits of stock levels, identifying discrepancies and implementing corrective actions.
- Developed reports on inventory trends to support decision-making and improve stock turnover rates.
- Drove continuous improvement efforts in inventory procedures, resulting in enhanced accuracy and reduced errors.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Environmental Services Housekeeper
ABM Janitorial Services
Philadelphia, PA
05.2009 - 01.2012
- Cleaned and sanitized assigned areas to maintain health and safety standards.
- Followed protocols for handling hazardous materials safely.
- Utilized cleaning equipment, including vacuums and floor scrubbers, effectively.
- Adapted to changing priorities in fast-paced environments while maintaining efficiency.
- Collaborated with team members to uphold cleanliness standards across facilities.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout
- Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2005
Skills
- Telephone assistance
- Client transportation
- Support services
- Office equipment maintenance
- Facility maintenance
- Check-ins
- Opening and closing procedures
- Employee communications
- Supply inventory control
Timeline
Support Staff Member
Prevention Point Philadelphia
07.2024 - Current
Hairstylist
Made Magic Boutique
07.2019 - 09.2022
Childcare Provider
Stepping Stones Daycare
02.2018 - 11.2019
Security Guard
GardaWorld Security
09.2015 - 11.2016
Inventory Specialist
WIS International Inventory Service
11.2013 - 10.2014
Environmental Services Housekeeper
ABM Janitorial Services
05.2009 - 01.2012
High School Diploma -
Northeast High School