Sacha Rhoades
Huntington Beach,CA
Summary
Corporate training specialist with strong commitment to delivering impactful learning experiences. Adept at fostering team collaboration and driving performance improvements. Skilled in curriculum development, public speaking, and utilizing innovative training methods. Reliable and adaptable, consistently meeting evolving organizational needs. With a track record of excellence and a history of garnering awards for my unwavering commitment and determination. Eager to embark on a new chapter in my career, poised to embrace, fresh challenges, and achieve new milestones with a forward thinking company.
Overview
10
10
years of professional experience
Work History
Corporate Trainer
Tax Pro USA
Newport Beach, CA
04.2024 - Current
- Developed and delivered training programs on tax preparation processes and compliance regulations.
- Facilitated workshops to enhance staff knowledge in customer service and tax-related topics.
- Created instructional materials and resources for ongoing employee development initiatives.
- Assessed training needs through evaluations and feedback to tailor programs effectively.
- Led initiatives to streamline tax workflows, enhancing overall efficiency.
Regional Manager
Stanton Optical
Santa Maria, CA
01.2016 - 05.2024
- For over 8 years, I consistently provided top-tier client service, building lasting relationships and seeking growth opportunities.
- As a manager and leader, I guide and motivate teams to achieve company goals and exceed expectations for mutual success.
- I am passionate about achieving operational excellence, focusing on streamlining processes and boosting efficiency.
- I play a key role in driving sales through close collaboration with corporate marketing and active involvement in local community charity events.
- I am dedicated to nurturing talent and fostering growth, evidenced by my role as a trainer for new store and regional managers, instilling dedication and team engagement across multiple corporate locations.
- Managed staff recruitment, training, and performance evaluations to enhance team productivity.
Education
Associate - Liberal Arts
Bakersfield College
01-2017
Skills
- Leadership
- Communications
- Emotional Intelligence
- Decision-Making
- Problem-Solving
- Adaptability
- Time Management
- Conflict Resolution
- Team Building
- Interpersonal Skills
- Networking
- Financial Acumen
Timeline
Corporate Trainer
Tax Pro USA
04.2024 - Current
Regional Manager
Stanton Optical
01.2016 - 05.2024
Associate - Liberal Arts
Bakersfield College
Awards and Achievements
Recipient of the prestigious Customer Advocate Award on 10 occasions., Recognized for outstanding management contributions with a dedicated feature in the Corporate Insights Newsletter., Distinguished as an ICARE award winner, demonstrating a commitment to integrity, customer focus, and excellence., Consistently exceed corporate financial goals and expectations., Achieved remarkable year-over-year store growth of over 12%, a testament to my strategic leadership and business acumen., Stepped into the role of Acting Regional Manager, demonstrating my ability to lead and oversee operations at a higher level.