SACHIN JOSE

• Replaced bed linens and towels in guest rooms to ensure cleanliness and comfort.
• Cleaned and sanitized assigned areas following Mastercorp's safety protocols.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Streamlined organization of cleaning supplies and equipment to enhance workflow during shifts.
• Assisted in training new staff on cleaning procedures and equipment usage.
• Communicated maintenance issues to management for timely resolution.
• Engaged with clients and guests to provide excellent service during daily duties.

• Prepared and cooked seafood dishes to meet customer orders promptly.
• Maintained organized and clean kitchen workspaces, ensuring compliance with health and safety standards.

Worked part-time after shift as Concierge Attendant to gain experience in culinary arts

Trained with senior kitchen staff to learn how to prepare Italian, Tex-Mex and American main dishes, as well as select International dishes

Prepared and cooked dishes with precision and care

Sanitized kitchen preparation areas to ensure compliance with health and safety standards

• Provide exceptional hospitality to guests, including guiding guests with transportation accommodations, assisting with guest inquiries, and providing information about hotel amenities
• Created a welcoming atmosphere for guests by ensuring cleanliness and comfort in common areas.
• Greet guests with respect, care and concern
• Assist with guest check in and collecting luggage
• Enhance customer satisfaction by effectively managing floor operations and addressing concerns promptly
• Communicate effectively with an international clientele
• Resolve employee conflicts and performance issues through effective communication strategies
• Mentor new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team
• Use guest feedback to improve practices
• Assisted with additional duties as needed, such as supervising other departments

• Ensure cleanliness and sanitation of guest rooms, adhering to high hospitality standards.
• Collaborate with housekeeping team to maintain operational efficiency and guest satisfaction
• Train new staff on cleaning protocols and safety procedures, promoting best practices
• Conduct inspections of rooms post-cleaning to guarantee quality assurance before guest arrival
• Manage inventory of cleaning supplies, restocking and reordering processes as needed

Resolve guest inquiries regarding room conditions promptly, enhancing overall service experience

Restocking bed linens

Making beds

Vacuuming carpets

Dusting furniture and surfaces

Cleaning and sanitizing bathrooms

Create a luxurious guest experience through exceptional attention to detail of rooms

• Ensure a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks
• Complete pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requesting guest supplies
• Removing and replacing bed sheets and towels from rooms and pre-treating stains to maintain and restore linen condition
• Sanitize surfaces, wiped down cabinets, and sweep and mop floors
• Respond to requests from patrons for linens and toiletries
• Sort, launder, and put away various laundry items.
• Restock towels and amenities in bathrooms and bedrooms