Experienced in business development with a bachelor's degree in Hospitality Administration/Management from the University of West London. Passionate about F&B, travel, wine, cuisines, and exploring different cultures. Recognized for outstanding performance with General Manager of the Year awards in 2019 and 2022. Successfully led the hotel to receive the prestigious 2020 TripAdvisor Traveler's Choice award, placing it in the top 10% of Embassy Suites Hotels. Consistently maintained exceptional quality assurance scores ranging from 93% to 98.9% for Embassy Suites Hotel from 2017 to 2021. Proven track record of successfully managing two major multi-million-dollar hotel renovations, earning the Hilton Brand Award in 2017. Holds licenses and certifications in ONQ, Opera, R&I, GRO, Tips Alcohol, Serv Safe, and CPR/AED.