Sacresha Bennett
Smyrna,TN
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreens Boots Alliance
01.2024 - Current
- Collaborated with pharmacists to identify potential drug interactions, minimizing adverse effects for patients.
- Ensured accurate dosage calculations and proper labeling of medications, improving overall patient safety.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Contributed to successful regulatory inspections by following all policies related to controlled substances handling procedures and documentation requirements.
Eligibility Representative
Accredo Specialty Pharmacy
10.2022 - 12.2023
- Processed paperwork related to benefit determinations within established timelines.
- Monitored program changes and updated internal procedures accordingly.
- Reviewed applications to determine eligibility for government benefits.
- Prepared reports summarizing eligibility decisions for management review.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Customer Service Representative
Accredo Specialty Pharmacy
10.2019 - 10.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Shift Leader
Lincare LLC
01.2019 - 10.2019
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
Education
Associate of Science - Pharmaceutical Sciences
South College
Knoxville, TN03-2025
Skills
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Data Entry and Maintenance
- Billing Support
- FDA Compliance
- Insurance Verification
Timeline
Pharmacy Technician
Walgreens Boots Alliance
01.2024 - Current
Eligibility Representative
Accredo Specialty Pharmacy
10.2022 - 12.2023
Customer Service Representative
Accredo Specialty Pharmacy
10.2019 - 10.2022
Shift Leader
Lincare LLC
01.2019 - 10.2019
Associate of Science - Pharmaceutical Sciences
South College
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