Sade Gilbert
Houston,TX
Summary
Energetic Sales Associate with a solid understanding of the retail industry who has a passion for learning and interacting with people. Excellent customer service, communication and listening skills with cash management and POS systems experience.
Overview
10
10
years of professional experience
Work History
Customer Care Coordinator/Transaction Coordinator
H-E-B Grocery
Houston, TX
02.2013 - Current
- Provided elevated customer experience to generate loyal clientèle
- Directed calls to appropriate individuals and departments
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Entered and maintained departmental records in company database.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
Census Enumerator
U.S. Census Bureau
Houston, TX
08.2021 - 10.2021
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Communicated with Census takers via phone to answer questions and expedite process.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Assisted with project planning and execution of research.
- Coded data from participant interviews.
Assistant Child Care Teacher
Children's Learning Adventure
Houston, TX
06.2017 - 08.2017
- Maintained a child-friendly environment with access to outdoor activities
- Addressed behavioral and learning issues with parents and daycare management
- Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
Education
Bachelor of Science - Kinesiology
University of Houston
Houston, TX2020
Associate of Science -
Lone Star College - CyFair
Cypress, TX2017
Skills
- POS Systems, cash management, office paperwork
- Background in science
- Critical thinking
- Phone interactions
- Microsoft Word, Powerpoint, Excel, Outlook
Timeline
Census Enumerator
U.S. Census Bureau
08.2021 - 10.2021
Assistant Child Care Teacher
Children's Learning Adventure
06.2017 - 08.2017
Customer Care Coordinator/Transaction Coordinator
H-E-B Grocery
02.2013 - Current
Bachelor of Science - Kinesiology
University of Houston
Associate of Science -
Lone Star College - CyFair
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