Sade Harris
Virginia Beach,VA
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dedicated professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Manager's Assistant
The Junk Uncles
06.2021 - Current
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
Retail Sales Associate
Cricket Wireless
05.2023 - 10.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales and customer satisfaction through personalized servicing.
Shift Lead Manager
Taco Bell
06.2022 - 05.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
Crew Member
Marshalls
10.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Diploma -
Amsterdam High School
Amsterdam, NY06.2022
Skills
- Communications Management
- Handling Customer Complaints
- Guest Satisfaction
- Station Preparation
- Goal Attainment
- Meeting Production Goals
- Directing Team Members
- Team Motivation
- Payment Processing
- Call Volume Analysis
- Shift Work
- Cash Handling
- Clerical Support
- Business Correspondence
Hair stylist
Upcoming, self taught, Virginia Beach hairstylist. Hardworking and dedicated In improving my skills.
Timeline
Retail Sales Associate
Cricket Wireless
05.2023 - 10.2023
Shift Lead Manager
Taco Bell
06.2022 - 05.2023
Crew Member
Marshalls
10.2021 - 03.2022
Manager's Assistant
The Junk Uncles
06.2021 - Current
Diploma -
Amsterdam High School
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