Sadi Faulkner
Cincinnati,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Community Manager
Venture Communities
Cincinnati, OH
09.2021 - Current
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Followed up on delinquent tenants and coordinated collection procedures.
Casino Host
Hard Rock Casino
Cincinnati , OH
10.2020 - 09.2021
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Achieved goals and objectives for phone calls, e-mails and letters mailed to current, inactive and prospective high-end players for increased casino revenue.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Collaborated with over 5 departments to resolve customer complaints and issues to guarantee seamless satisfaction, boosting customer satisfaction ratings.
Leasing Agent
JJ Kind Investments
Cincinnati , OH
08.2018 - 09.2021
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Bartender
Westin Hotels & Resorts
Cincinnati , Ohio
06.2011 - 03.2021
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Kept accurate inventories and notified management of ordering needs.
Education
Mcauley High School
Cincinnati, OHSome College - Buisness Management
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Sales
- Clear and effective communication
- Engaging personality
- Highly reliable
- Leadership
- Customer service
Timeline
Community Manager
Venture Communities
09.2021 - Current
Casino Host
Hard Rock Casino
10.2020 - 09.2021
Leasing Agent
JJ Kind Investments
08.2018 - 09.2021
Bartender
Westin Hotels & Resorts
06.2011 - 03.2021
Mcauley High School
Some College - Buisness Management
Cincinnati State Technical And Community College