Sadie Adams
Kernersville,NC
Summary
Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations and sales abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Island Market
2023.05 - 2023.07
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Informed customers about special promotions and provided detailed information for various products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Kept customer spaces clean, neat and organized for maximum appeal.
Social Media Manager
Smith & Co. Consigment LLC.
2018.08 - 2022.06
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Suggested and implemented new features to develop brand awareness.
Assistant Preschool Teacher
Mainstreet UMC Preschool
2019.06 - 2021.08
- Taught children with creative approaches, methods, and techniques.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Encouraged children to interact with each other and participate in group activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Assisted teacher with developing creative program suitable for preschool children.
Private Nanny
Kris And Chantelle Eckhout
2018.05 - 2021.08
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
BBA - International Business
University of North Carolina At Greensboro
Greensboro, NC05.2026
Skills
- Customer Service
- Quality Assurance
Accomplishments
Girl Scout Gold Award Recipient (Individual 80+ hour service project)
Certification
CPR Adult and Infant
First Aid
Languages
Spanish
Limited Working
Timeline
Customer Service Associate
Island Market
2023.05 - 2023.07
Assistant Preschool Teacher
Mainstreet UMC Preschool
2019.06 - 2021.08
Social Media Manager
Smith & Co. Consigment LLC.
2018.08 - 2022.06
Private Nanny
Kris And Chantelle Eckhout
2018.05 - 2021.08
BBA - International Business
University of North Carolina At Greensboro
CPR Adult and Infant
First Aid
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