Sadie Bennett
Canandaigua,NY
Summary
Knowledgeable and dedicated team member with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Cheshire Farms Creamery
Canandaigua, New York
04.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
Education
High School Diploma -
Home School
Canandaigua NY05.2021
Skills
- Understanding Customer Needs
- Courteous with Strong Service Mindset
- Presenting Solutions
- Upselling Products and Services
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Customer Support
- Selling Skills
- Speaking Clearly
- Guest Satisfaction
- Team-Oriented and Cooperative
- Policy and Procedure Adherence
Timeline
Customer Service Associate
Cheshire Farms Creamery
04.2020 - Current
High School Diploma -
Home School
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