SADIE CAREY-THARP
Pittsburgh,PA
Summary
Experience in reading and breaking down documents into more easily digestible material. As a student-athlete, I am well-versed in the art of multitasking and am very comfortable working in team environments.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
5
5
years of professional experience
Work History
Hostess
The Yard Gastropub in Shadyside
05.2022 - 10.2023
- Managed phone calls regarding customer issues and consulted with management to find appropriate and satisfactory solutions
- Helped run food, take orders, and bus tables when the restaurant was busy
- Balanced multiple tasks at once, completing host duties as well as the duties of coworkers when they were overwhelmed by customers and other work duties
Manager on Duty
The Pizza Place
04.2018 - 01.2022
- Trained employees in essential job functions, such as working the register, taking orders, preparing ingredients for set-up, answering phones, and preparing menu items.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues in a calm and controlled way to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Bachelors - English Writing, Classical Studies
University Of Pittsburgh
05-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Interactive communication skills
- Exceptional communication
- Guest complaint resolution
Timeline
Hostess
The Yard Gastropub in Shadyside
05.2022 - 10.2023
Manager on Duty
The Pizza Place
04.2018 - 01.2022
Bachelors - English Writing, Classical Studies
University Of Pittsburgh
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