Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Sadie Mcmullan

Crosby,TX

Summary

Dynamic hospitality professional with extensive experience at Mudbugs Crawfish, excelling in customer service and reservation management. Proven ability to resolve conflicts and enhance guest relations, ensuring optimal dining experiences. Skilled in event coordination and cash handling, consistently maintaining high standards of cleanliness and efficiency in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Mudbugs Crawfish
Cosby, TX
02.2023 - 06.2025
  • Managed reservations, waitlists, and special requests for large parties.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Provided menus and answered questions about menu items and specials.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Assisted with setting up banquet rooms for special events.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.

Cashier

Spring Creek BBQ
Atascocita, TX
09.2023 - 12.2023
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

High School Diploma -

Hargrave Highschool
Huffman, TX
05-2025

Skills

  • Customer service
  • Cash handling
  • Reservation management
  • Event coordination
  • Menu knowledge
  • Effective communication
  • Problem solving
  • Attention to detail
  • Guest relations
  • Team collaboration
  • Price memorization
  • Floor plan organization
  • Table bussing
  • Scheduling
  • Conflict resolution
  • Memory retention
  • Server support
  • Coordinating tasks
  • Waitlist management
  • Monitoring performance
  • Hospitality management
  • Dining room management

Affiliations

  • In highschool I was involved with student council,multiple committees, and ran two Instagram accounts.
  • I took two years of ASL and have retained lots of it.
  • I was in the PALS program which involves children, which i am great with

Languages

sign Language
Limited

References

References available upon request.

Timeline

Cashier

Spring Creek BBQ
09.2023 - 12.2023

Restaurant Hostess

Mudbugs Crawfish
02.2023 - 06.2025

High School Diploma -

Hargrave Highschool

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Sadie Mcmullan