- Mindfulness Practices, daily meditation
- I run a 10K a month and have received extra medals for first place in my age group
- Gym Workouts and spin classes
- I have traveled all over the country hiking, fishing and camping
Sadie Sanovich
Whitewater
Summary
Compassionate Patient Care Coordinator with over four years of experience in optimizing clinic workflows and patient relations. Skilled in critical thinking and effective communication, contributing to improved patient satisfaction and retention initiatives.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Madison No Fear Dentistry
Madison
04.2025 - Current
- Coordinated patient appointments and ensured efficient scheduling to optimize clinic workflow.
- Assisted patients in completing necessary documentation and insurance forms for seamless processing.
- Collaborated with dental staff to streamline communication and improve patient care communication. Provide financial options that meet the patients treatment needs.
- Developed patient follow-up procedures, contributing to enhanced retention and loyalty initiatives.
- Managed patient inquiries, providing timely information to enhance overall satisfaction.
- Delivered excellent patient experiences and direct care.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Collaborated with dental staff to streamline communication and improve patient care processes.
Patient Care Coordinator
Whitewater Family Dentistry
Whitewater WI
03.2021 - 03.2025
- Implemented electronic health record systems, ensuring accurate data entry and retrieval.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Monitored patient progress and adjusted care plans as necessary, contributing to improved health outcomes.
- Advocated for patients' rights and needs, ensuring their voices were heard in care decisions.
- Streamlined patient admission processes, reducing wait times and improving overall efficiency.
- Developed patient education materials, empowering individuals with knowledge about their conditions and care options.
- Provided excellent customer service to patients and medical staff.
- Facilitated communication between patients and various departments and staff.
- Provided financial resources to fit the patients treatment needs.
Mortgage Loan Administrator
First Citizens State Bank
Whitewater WI
12.2017 - 03.2021
- Processed loan applications by verifying documentation and ensuring compliance with regulations.
- Managed communication between clients and underwriters to facilitate timely loan approvals.
- Resolved complex issues related to loans, working closely with various departments to find effective solutions.
- Managed a diverse portfolio of loans, prioritizing tasks to meet deadlines while maintaining accuracy and attention to detail.
- Monitored the status of loans in underwriting, addressing any outstanding items promptly to avoid delays in approval.
- Balanced multiple priorities simultaneously while managing high volumes of requests from both internal and external stakeholders.
- Maintained and balanced all construction escrow accounts.
Education
High School Diploma -
Delavan Darien
Delavan, WI05-1998
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Customer service
- Patient relations
- Patient care
- Patient registration
- Creative problem solving
- Organizational standards
- Regulatory compliance
- Patient flow management
- Claims processing
- Verbal and written communication
- Patient confidentiality
- Goal setting
- Patient documentation
- Patient records management
- Patient education
Interests
Timeline
Patient Care Coordinator
Madison No Fear Dentistry
04.2025 - Current
Patient Care Coordinator
Whitewater Family Dentistry
03.2021 - 03.2025
Mortgage Loan Administrator
First Citizens State Bank
12.2017 - 03.2021
High School Diploma -
Delavan Darien