Sadie Scott
Madisonville,KY
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Fast Pace Urgent Care
10.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
CNA
Babtist Health
07.2021 - 12.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Salem Springlake Health and Rehab Center
08.2019 - 02.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
High School Diploma -
Crittenden County High School
Marion, KY05.2021
Skills
- Patient confidentiality
- Clinical assessment
- Time Management
- Organization skills
- Telephone Etiquette
- EMR / EHR
- Workflow Optimization
- Medical Terminology
- Multi-line phone operation
Certification
- BLS- EXP 03/2025
- Standard First Aid-EXP 02/2026
- Bloodborne Pathogens- EXP 02/2025
- DOT UDS Collector- EXP 02/2029
- BAT/EBT Technician- EXP 02/2029
BLS Expires-3/2025
- Basic Life Support (CPR and AED) Program
- Training Center- Owensboro Health
- Instructor- Nolan Clouse
Timeline
Patient Care Specialist
Fast Pace Urgent Care
10.2023 - Current
CNA
Babtist Health
07.2021 - 12.2021
CNA
Salem Springlake Health and Rehab Center
08.2019 - 02.2020
High School Diploma -
Crittenden County High School
- BLS- EXP 03/2025
- Standard First Aid-EXP 02/2026
- Bloodborne Pathogens- EXP 02/2025
- DOT UDS Collector- EXP 02/2029
- BAT/EBT Technician- EXP 02/2029
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