Sadiyya Muhammad
Stone Mountain,GA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at KeKe Breakfast Cafe. Proven ability to enhance guest experiences through effective upselling and maintaining cleanliness standards. Recognized for resolving customer complaints promptly, fostering a collaborative environment, and ensuring high-quality service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Server
KeKe Breakfast Cafe
Atlanta, GA
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
KPOT
Tucker, GA
01.2023 - 03.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
General Studies
Lithonia High
Lithonia, GA05.2001
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Sales expertise
- Supply restocking
- Table bussing
- Suggestive selling
Timeline
Server
KeKe Breakfast Cafe
12.2024 - Current
Server
KPOT
01.2023 - 03.2025
General Studies
Lithonia High