Safa Bendriouich
Nashville,NC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
Work History
Sales Associate Specialist
Zara
02.2022 - 11.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Generated new leads by participating in community events and networking opportunities, resulting in higher foot traffic to the store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
- Listened to customer needs and desires to identify and recommend optimal products.
Front Desk Receptionist
Four Seasons Hotel
01.2016 - 04.2021
- Prepared informative materials about local attractions or amenities upon request from guests ensuring memorable stays at the establishment.
- Routed incoming mail and messages to relevant personnel without delay.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
Fashion Design
05.2019
Diploma -
05.2016
Skills
- Product and Service Sales
- Professional Appearance
- Team Supervision
- Upselling strategies
Languages
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Sales Associate Specialist - Zara
02.2022 - 11.2023
Front Desk Receptionist - Four Seasons Hotel
01.2016 - 04.2021
Ima Fashion, Design School - , Fashion Design
Ayse Ege High School - Diploma ,