Sagar Vadageri
Kailua-Kona
Summary
Dynamic and results-driven server with extensive experience at SUNSET GRILL & RAW BAR, excelling in customer service and order accuracy. Proven ability to resolve issues swiftly while enhancing guest satisfaction. Skilled in food safety oversight and wine pairings, consistently contributing to a positive dining experience in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Four Seasons Hualalai
Kailua-Kona, HI
01.2026 - Current
- Implemented upselling techniques that enhanced guest dining experiences and increased sales.
- Resolved customer complaints swiftly, maintaining a positive dining atmosphere.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Pool Server
Pier Sixty-Six Hotel & Marina
Fort Lauderdale, Florida
10.2025 - Current
- Delivered excellent customer service to enhance guest experiences at the poolside.
- Accurately handled cash transactions with customers on a daily basis.
- Delivered food to tables in a timely manner while ensuring accuracy of orders.
- Greeted guests, informed them of daily specials and took food orders.
- Monitored swimmers' activities to prevent accidents or injuries from occurring.
- Managed daily pool operations and ensured safety protocols were followed.
- Stocked beer kegs when necessary using appropriate beer tap system techniques.
Server
SUNSET GRILL & RAW BAR
Duck, USA
03.2024 - 09.2025
- Provided prompt and friendly service to guests at a busy coastal restaurant.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Providing knowledgeable recommendations and answering menu-related questions.
- Delivering orders promptly while ensuring guest satisfaction.
- Handling guest complaints professionally and resolving issues quickly.
- Processing payments and maintaining table turnover efficiently.
- Collaborating with team members to ensure smooth daily operations.
- Assisting in closing duties and maintaining cleanliness of the dining area.
- Presented menus and offered recommendations for food and drink selections.
- Handled customer inquiries and resolved issues with professionalism and care.
J1-Cultural Exchange Program- Server
RIVERSIDE HOTEL
Fort Lauderdale, USA
02.2023 - 12.2023
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.Supported inventory management by restocking supplies and monitoring levels.
- Handling customer inquiries, requests, and complaints professionally.
- Collaborating with kitchen staff to ensure orders are prepared correctly.
- Maintaining cleanliness and organization of the dining area.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Achieved cost-savings
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Supported inventory management by restocking supplies and monitoring levels.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
Server
HYATT PLACE
Pune, India
03.2022 - 02.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Carry out set up duties.
- Ensure the highest level of customer satisfaction in food and beverage.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
Server
BLUE DIAMOND IHCL SELECTIONS
pun, india
07.2021 - 01.2022
- Taking customer orders and delivering food and beverages.
- Able to work with the POS system diligently, entering orders and making corrections if necessary.
- Learning food and beverage content in order to making menu recommendations, answering questions and sharing additional information with restaurant patrons.
- Carry out set standards and procedures to ensure all tasks and responsibilities are carried out in a timely manner.
- Communicating effectively with colleagues and guests alike in order to secure a smooth and accurate transition of information.
- Carrying out all roles and functions of the F&B department.
Intern
DOUBLE TREE BY HILTON
Pune, India
06.2019 - 11.2019
- As Lerner worked in all outlets in Food & beverage service.
- Making different setups in banquet and event service.
- Attend training classes to increase knowledge of software programs, company information, time management, or other skills as required.
- Managed to cope in a fast-paced environment and work under extreme pressure with minimal supervision.
Education
Bachelor's of Science - Catering Science & Hospitality
YCOMU UNIVERSITY
Nashik, Maharashtra08.2021
Skills
- Customer service
- Order accuracy
- Problem solving
- Strong work ethic
- Food safety oversight
- Food and beverage pairings
- Wine pairings
- Positive and professional
- Buffet setup and takedown
Timeline
Server
Four Seasons Hualalai
01.2026 - Current
Pool Server
Pier Sixty-Six Hotel & Marina
10.2025 - Current
Server
SUNSET GRILL & RAW BAR
03.2024 - 09.2025
J1-Cultural Exchange Program- Server
RIVERSIDE HOTEL
02.2023 - 12.2023
Server
HYATT PLACE
03.2022 - 02.2023
Server
BLUE DIAMOND IHCL SELECTIONS
07.2021 - 01.2022
Intern
DOUBLE TREE BY HILTON
06.2019 - 11.2019
Bachelor's of Science - Catering Science & Hospitality
YCOMU UNIVERSITY