Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Sage Flory

Rhinelander, WI 54501-9190,WI

Summary

Results-driven hospitality worker equipped to elevate team performance and customer satisfaction. Brings valuable expertise in connecting with customers and workers. A strong desire to work hard and stay organized, while always looking to learn more. A creative mind that excels in making spaces comforting and unique.

Overview

2
years of professional experience

Work History

Starbucks

Barista Shift Supervisor
07.2023 - Current

Job overview

  • Train new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Foster a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Build strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Train, schedule, and supervise barista workers to maintain and uphold store policies and optimize staffing patterns.

Self Employed

Cleaning Business (Fresh As Flowers LLC.)
05.2023 - Current

Job overview

  • Create spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Suggest and create organized spaces in homes
  • Develop strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhance client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Demonstrate flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Receive numerous positive reviews from clients for attention to detail and exceptional work ethic.

Miller's Bed and Breakfast

Housekeeping Aide
03.2023 - 06.2023

Job overview

  • Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.
  • Worked with owner to organize and create more welcoming and aesthetic spaces.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.
  • Reduced complaints by addressing guest concerns promptly and professionally.
  • Dusted and polished surfaces to achieve attractive shine.
  • Prepared rooms with top-notch standards every time.
  • Implemented eco-friendly practices in cleaning procedures, promoting sustainability within the facility.
  • Contributed to the improvement of housekeeping services by providing valuable feedback on current processes and suggesting potential enhancements.

Education

Arizona State University
Tempe, AZ Online

Bachelors from Business Tourism
05.2028

University Overview

  • Honor Roll

University of Siena Italy
Siena, Italy

One Semester from Managerial Economics

Skills

  • Customer Relationship Management (CRM)
  • Creative Eye
  • Adaptability to Change
  • Customer Service
  • Attention to Detail
  • Critical Thinking
  • Organization
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Intermediate Spanish

Interests


  • Interior Design
  • Documenting and sharing travel experiences.
  • Participating in cultural exchange programs and homestays.
  • Hiking
  • Photography and editing photos.

Timeline

Barista Shift Supervisor

Starbucks
07.2023 - Current

Cleaning Business (Fresh As Flowers LLC.)

Self Employed
05.2023 - Current

Housekeeping Aide

Miller's Bed and Breakfast
03.2023 - 06.2023

Arizona State University

Bachelors from Business Tourism

University of Siena Italy

One Semester from Managerial Economics

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Sage Flory