Summary
Overview
Work History
Education
Skills
References
Timeline
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Sage Maguire

Bacliff,TX

Summary

Personable and dedicated professional with almost a decade experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Member Service Representative

Associated Credit Union of Texas
Texas City, TX
03.2024 - Current
  • Provided support to 100+ a day members regarding account inquiries, processing transactions, and resolving issues handling over 25 thousand in cash per day.
  • Adhered to a strict Code of Federal Regulations to ensure maximum protection of members' account information through secure verification methods.
  • Processed loan applications and documented loan decisions according to policy requirements.

Senior Staff Member

Strong Tower Ministries
Hitchcock, TX
10.2016 - 02.2024
  • Provided advocacy and support to clients in recovery from substance abuse.
  • Facilitated individual and group counseling sessions focused on relapse prevention, life skills development, and goal setting.
  • Assisted clients with identifying personal strengths and developing strategies for long-term sobriety.
  • Conducted assessments of client's mental health, physical health, and social functioning to identify areas of need.
  • Educated families on the disease model of addiction and how they can best support their loved one's recovery journey.

Wood Shop Director

Strong Tower Ministries
Hitchcock, TX
05.2014 - 10.2016
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.

Education

High School Diploma -

Clear Creek High School
League City, TX
05-2010

Bachelor of Science - Substance Abuse & Addictive Behaviors Counseling

Grand Canyon University
Phoenix, AZ

Skills

  • Technical Skills: Used Word, Excell, & Microsoft to consolidate confidential information relative to the client Utilized various operations systems to support and help see members and clients through different disputes and requests
  • Professional Skills: Consistently committed to achieving high-quality result and going above and beyond in responsibilities Exceptional attention to detail, ensuring accuracy and thoroughness in all tasks, from planning to execution

References

  • Kristin Hatmaker- Assistant Branch Manager, Associated Credit Union of Texas- (281)-479-3441
  • Mary Morgan- Senior Executive Member, Strong Tower Ministries- (409)-218-5161
  • Amanda Strickland- Senior Executive Member, Strong Tower Ministries- (386)-219-5367

Timeline

Member Service Representative

Associated Credit Union of Texas
03.2024 - Current

Senior Staff Member

Strong Tower Ministries
10.2016 - 02.2024

Wood Shop Director

Strong Tower Ministries
05.2014 - 10.2016

High School Diploma -

Clear Creek High School

Bachelor of Science - Substance Abuse & Addictive Behaviors Counseling

Grand Canyon University
Sage Maguire