Sage Wing
Manchester,NH
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Leader
Ben And Jerrys Ice Creams
Manchester, NH
05.2022 - Current
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
Team Member and Fulfillment Specialist
Target
Salem, NH
10.2019 - 05.2022
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided customer service support to ensure satisfaction.
- Addressed customer needs, responding to specific requests.
- Rotated through series of different stations based on team needs.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06-2022
Some College (No Degree) - Criminal Justice
Saint Anselm College
Manchester, NHSkills
- Customer Service Management
- Team Supervision
- Team Leadership
- Decision-Making Capabilities
- Staff Development
Timeline
Shift Leader
Ben And Jerrys Ice Creams
05.2022 - Current
Team Member and Fulfillment Specialist
Target
10.2019 - 05.2022
High School Diploma -
Pinkerton Academy
Some College (No Degree) - Criminal Justice
Saint Anselm College
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