Sage Campbell
Waxahachie,TX
Summary
Knowledgeable and dedicated customer service professional with over 10 years extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Intern
Cinema Makeup School
Los Angeles, CA
01.2016
- Took extensive photographs and instructed students how to pose so as to ensure best possible final picture for their projects
- Helped out by stepping in as a model when a student was absent so there were no students unable to participate in class activities
- Developed multiple slideshows and videos to improve student knowledge on courses taken
- Established rapport with co-workers/parents/students as a trusted employee to rely on and provide information when needed
- Sorted, organized and maintained files
- Answered and transferred incoming telephone calls, taking messages for various staff members
- Maintained office schedule and calendar of workflow and meetings
- Collaborated with team to optimize workflow and achieve objectives
- Assisted in industry trade shows, interacting with consumers and answering questions
- Developed social media content for Twitter, Instagram and Facebook
Beauty Advisor
Ulta Beauty
Waxahachie, TX
01.2016
- Worked in customer service providing tips and service to customers while maintaining a great relationship with co-workers
- Managed cash register and increased membership signups more than any other member
- Expert knowledge in available products and recommended materials based on customers certain needs and requests
Cosmetic Tattoo/Makeup Artist
Casus Clothing
, TX
01.2020 - Current
- Managed a strict schedule and was never late/absent from a day of work
- Grew client base exponentially by strategically marketing services
- Promoted client happiness and have maintained consistent clients throughout 4 years (tattooing) and almost 10 years (makeup)
Office scheduler
Cedar Hill Pain and Rehab
Cedar Hill, TX
01.2017 - Current
- Work with patients and complete all office scheduling including but not limited to new patient referrals, procedures and follow ups
- Handle marketing and help branch out and build relationships with multiple other offices
- Organize and handle important and sensitive material along with patient care
- In charge of the functionality of the office and all schedules of doctors and patients
- Monitor and optimize inventory, and reorder materials as required.
- Answer phone calls and answer questions from potential patients/referring offices.
- Handle complaints and questions, and re-direct calls to other team members.
- Establish and maintain client rapport by utilizing quality customer service.
- Assist office team by making phone calls, copies and appointments.
- Route incoming mail and messages to relevant personnel without delay.
- Optimize organizational processes by effectively managing doctor/practitioners schedules while adhering to contractual restrictions.
Makeup Artist
01.2013 - Current
- Freelance
Microblading artist
Inkmasters Tattoo Shop
Waxahachie, TX
01.2019 - 01.2020
Makeup Artist
Three Bears Headquarters
Waxahachie, TX
01.2017 - 01.2019
- Bridal, special events.
Banking Associate
Maypearl Cowboy Bank of Texas
Maypearl, TX
01.2013 - 01.2015
- Worked as a Bank Teller and in Loan Department, handling funds, important documents, and organization of sensitive material.
Waitress
Maypearl, TX
01.2012 - 01.2015
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Waitress
Rockin R Cafe, Busy Bee Cafe, Mo's Corner
Waxahachie, TX
01.2013 - 01.2014
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Esthetician Associate's - Esthetician Associate's
Cinema Makeup School
Los Angeles, CA04.2016
High School Diploma -
Maypearl High School
Maypearl, TX05.2015
Skills
- Billing and coding
- Operations support
- Administrative tasks
- Talented leader
- Scheduling
- Presentations
- Brand development
- Recordkeeping
- Client Relationships
- Team collaboration
- Initiative
- Outstanding communication skills
- Problem-solving
- Administrative support
- Project support
Additional Information
- Awards and Accomplishments , Macy Terry Scholarship Award recipient-2015 Campus Organizations University Interscholastic League member-2009-2013 Liberty Cheer Allstars Competitive Cheerleading squad member-2011-2014 Maypearl High School Varsity cheer squad Captain-2014-2015 Maypearl School District Theatrical Society- 2011-2015
Timeline
Cosmetic Tattoo/Makeup Artist
Casus Clothing
01.2020 - Current
Microblading artist
Inkmasters Tattoo Shop
01.2019 - 01.2020
Office scheduler
Cedar Hill Pain and Rehab
01.2017 - Current
Makeup Artist
Three Bears Headquarters
01.2017 - 01.2019
Intern
Cinema Makeup School
01.2016
Beauty Advisor
Ulta Beauty
01.2016
Makeup Artist
01.2013 - Current
Banking Associate
Maypearl Cowboy Bank of Texas
01.2013 - 01.2015
Waitress
Rockin R Cafe, Busy Bee Cafe, Mo's Corner
01.2013 - 01.2014
Waitress
01.2012 - 01.2015
Esthetician Associate's - Esthetician Associate's
Cinema Makeup School
High School Diploma -
Maypearl High School
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