Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Saghar Khalilifar

Austin,TX

Summary

A motivated and passionate retail specialist with a background in customer service, sales, and technology. With experience in tech retail, I thrive in dynamic environments that challenge my skills and fuel my passion for helping customers find the right technology solutions. I value teamwork and collaboration, and I respect diversity and creativity, believing that these are key to fostering a positive and innovative work environment.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
Austin, TX
03.2023 - 01.2024
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.

Retail Sales Associate

Tech Store
Tehran, Iran
08.2021 - 09.2022
  • Assisted customers in selecting phones, tablets, laptops, and accessories to meet their needs.
  • Efficiently processed transactions using the POS system.
  • Resolved customer complaints with a strong knowledge of products and services.
  • Provided exceptional customer service, including product recommendations and personalized solutions.
  • Assisted with payments and set up flexible payment plans.
  • Offered technical support for device setup and troubleshooting.
  • Stay updated on technology trends through ongoing product training.
  • Collaborated with the team to consistently meet and exceed sales targets.

Costumer Service and Retail Cashier

Mobile house
Tehran Iran
04.2021 - 08.2021
  • Resolved customer inquiries and technical issues via phone, email, and in person.
  • Handled product orders, returns, and payments with accuracy and speed.
  • Recommended products and provided personalized solutions.
  • Managed high volumes of interactions, maintaining a 90%+ satisfaction rate.
  • Organized the register area and balanced daily transactions.

Education

High School Diploma -

Anderson High School
Austin, TX
05-2024

Skills

  • Customer Service
  • Product Knowledge
  • Salesmanship
  • Team Collaboration

Languages

English
Professional
Persian
Professional

References

References available upon request.

Timeline

Sandwich Artist

SUBWAY®Restaurants
03.2023 - 01.2024

Retail Sales Associate

Tech Store
08.2021 - 09.2022

Costumer Service and Retail Cashier

Mobile house
04.2021 - 08.2021

High School Diploma -

Anderson High School

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Saghar Khalilifar