Sahabeh Hashemnia

• Greet customers as they arrive at the store, and inquire into their purchasing preferences.
• Confer with customers to determine their requirements, and suggest products and items accordingly.
• Direct and lead customers to their desired products, and provide demonstrations when requested.
• Assist customers in deciding product prices, and provide information about sale prices or discounts.
• Provide support to customers in making informed choices, and indulge in suggestive selling to encourage them to buy additional products.

• Developed and implemented sales strategies to increase market share.
• Created and presented monthly reports to management on sales performance.
• Analyzed data to identify trends in customer behavior and develop plans accordingly.
• Managed daily operations of sales department, including supervision of staff members.
• Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

• Developed and implemented sales strategies to increase market share.
• Established relationships with key clients, while maintaining existing customer base.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Maintained professional network of potential clients and business opportunities.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

• Directed and supervised team of employees in daily operations.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
• Monitored employee productivity levels on a regular basis to identify areas of improvement.
• Provided ongoing training to address staff needs.
• Established and enforced clear goals to keep employees working collaboratively.
• Evaluated processes and employee strengths to realign workflows with changing business demands.
• Maintained positive working relationship with fellow staff and management.