Sahalie Allen
Vancouver
Summary
Goal-oriented manager with distinguished experience in Retail and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Adaptable leader with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements.
Overview
5
5
years of professional experience
Work History
Sales Manager
Ulta Cosmetics
12.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Tracked individual sales data daily to monitor progress towards personal performance objectives and identify areas for improvement.
Prestige Beauty Advisor
Ulta Cosmetics
09.2022 - Current
- Taught customers how to apply makeup and recommended optimal products.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Manager
McDonalds
04.2019 - 04.2021
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Education
High School Diploma -
Oakridge High School
Oakridge, OR06.2011
Skills
- Staff Management
- Promotional event coordination
- Product Knowledge
- Positive and upbeat
- Goal Setting
- Exceptional customer service
- Visual Merchandising Expertise
Timeline
Sales Manager
Ulta Cosmetics
12.2023 - Current
Prestige Beauty Advisor
Ulta Cosmetics
09.2022 - Current
Manager
McDonalds
04.2019 - 04.2021
High School Diploma -
Oakridge High School
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