Sahannah McPherson
Towson,MD
Summary
Reliable and dedicated college student with customer service, multitasking, and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Royal Farms
Bel Air, Maryland
08.2025 - Current
- Greeted customers, assisted with deli selections, answered questions, fulfilled special and custom orders to enhance customer satisfaction
- Worked quickly during busy periods, balanced serving customers with prepping, cleaning, and restocking to support smooth operations
- Maintained cleanliness of work surfaces and equipment, handled food safely to ensure compliance with health standards
Crew Member
Burger King
Aberdeen, Maryland
11.2024 - 08.2025
- Delivered attentive customer service, ensuring positive dining experiences
- Handled customer transactions accurately and efficiently
- Prepared food items according to recipes, maintaining quality and consistency
- Maintained cleanliness and organization of dining area, enhancing customer satisfaction
Youth Worker
Street Corner Resources
New York, New York
07.2023 - 09.2023
- Attended workshops and training sessions to enhance youth support skills
- Contributed to community service initiatives and projects that fostered community engagement and improved local neighborhoods
- Volunteered at local charities to support and promote community initiatives
- Learned about career pathways, professional etiquette, and workplace expectations
Administrative Assistant
Heart to Heart Support Services, LLC
Aberdeen, Maryland
03.2021 - 06.2023
- Assisted customers with inquiries and provided information to enhance service experience
- Assisted with scheduling, preparing reports, or maintaining records
- Entered data into systems and organized paperwork to maintain accurate records
- Handled transactions and supported events to ensure smooth operations
Education
Bachelor of Science - Nursing
Towson University
Towson, MD05-2030
High School Diploma -
Aberdeen High School
Aberdeen, Maryland05-2026
Skills
- Customer Service
- Communication
- Teamwork & Collaboration
- Time Management
- Adaptability
- Organization
- Problem Solving
- Leadership
Awards and achievements
Academic Excellence Awards - Silver, Bronze
Honor Roll - All 4 Years of Highschool
Volunteering
Volunteer Worker - Church Organization
Aberdeen, MD
February 2024 - July 2025
- Help provide breakfast and support to members of the local community
- Assist with church events and activities
- Support younger children and contribute to community activities
Student Activities & Leadership
- Student Government Association (SGA) - (2023-2024), (2024-2025)
- Black Student Union (BSU) - (2024-2025)
- Dance Company - (2024-2025)
- Cheerleading - Junior Varsity (2023-2024), Varsity (2024-2025), (2025-2026)
- Indoor & Outdoor Track - (2022-2023), (2023-2024), (2024-2025)
Timeline
Customer Service Associate
Royal Farms
08.2025 - Current
Crew Member
Burger King
11.2024 - 08.2025
Youth Worker
Street Corner Resources
07.2023 - 09.2023
Administrative Assistant
Heart to Heart Support Services, LLC
03.2021 - 06.2023
Bachelor of Science - Nursing
Towson University
High School Diploma -
Aberdeen High School